Hospitality
Screen every front desk agent, housekeeper, security officer, and manager with a process built for the guest-facing trust demands and high-turnover reality of hospitality hiring.
Independently audited
For compliance & accuracy
PBSA Accredited
Background Screening Association
FCRA Certified Staff
Fair Credit Reporting Act
100% US-Based
Support and Operations
Licensed Private Investigative Agency
State-Licensed & Bonded
Why it matters
Hospitality businesses operate on a foundation of trust. Guests hand over their credit cards, sleep in rooms cleaned by your staff, leave their valuables in spaces your employees have access to, and expect the people representing your brand to be exactly who they appear to be.
That trust is fragile. One theft incident, one assault, one employee with a violent criminal history who should never have been hired can result in a lawsuit, a brand crisis, and the kind of online reputation damage that takes years to overcome. And in an industry where turnover routinely exceeds 70%, the pressure to fill open roles quickly creates a constant temptation to cut corners on screening.
Screening Packages
General Managers, Front Desk & Concierge Staff
Room Attendants, Laundry, Maintenance & Facilities Staff
Shuttle Drivers, Valet Attendants & Guest Transport Staff
90%
reports in under 36 hours
99%
support requests resolved in 1 contact
9.5 years
average client tenure
50+
integrations
Why Choose Us
Hospitality turnover is relentless. Our platform is designed to move at the pace your hiring demands, turning around the majority of reports within 36 hours so open roles get filled without compromising your guest experience.
Housekeeping and facilities staff have unsupervised access to guest rooms, valuables, and personal property. A thorough criminal history check isn't optional for these roles, and we treat it that way.
Anyone operating a guest vehicle, a hotel shuttle, or a parking structure needs a motor vehicle record check. We build that into every transportation package automatically.
General managers, controllers, and staff handling cash or financial transactions warrant an employment credit check as part of a complete due diligence package.
For hotel groups and multi-property operators, we configure role-based screening packages that apply consistently across every location so your brand standard doesn't vary by property.
Whether you run a single boutique hotel or a regional portfolio, you pay only for the checks you run.
Build a screening process that keeps every guest safe and every property protected, with a PBSA-accredited partner built for the pace and complexity of hospitality hiring.
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