Dispute The Accuracy of Your Report
If you believe that any information in your background check report or file is inaccurate or incomplete, then you may file a dispute with 3rd Degree Screening for free. We will promptly investigate the specific information or records that you are disputing. If you need assistance identifying the specific data that you want to dispute, we also have trained customer service representatives to help.
Depending on the nature, scope, and source of the information being disputed, the investigation process could take up to 30 days, but generally we will have disputed information expedited and resolved within 24 to 48 hours.
To start the process, please fill out and submit the form below.
Dispute The Accuracy of Your Report Form
If you are unable to access or complete the form, if you would prefer to submit your dispute by telephone or regular mail, or if you require additional assistance, please contact 3rd Degree Screening Customer Service:
3rd Degree Screening Customer Service
Telephone: 1-855-256-4251 (Monday-Friday, 7:30am to 5:30 pm Central Time)
3rd Degree Screening
Attn: Compliance Department
100 East Broadway, Suite 201
Council Bluffs, IA 51503
Upon request, 3rd Degree Screening will provide you with a free copy of your file report(s). You are entitled to such information by law. If you need assistance identifying the specific information/records that you want to dispute, then it may be helpful for you to first request a free copy of your file report(s), but it is not necessary for you to do so.
- Rights Under the Fair Credit Reporting Act (English)
- Rights Under the Fair Credit Reporting Act (en Español)
- Visit the Federal Trade Commission’s site for additional background screening information and reference materials
- Remedying the Effects of Identity Theft (English)
- Remedying the Effects of Identity Theft (en Español)