Dispute The Accuracy of Your Report

Pre-Employment Background Checks

Drug Tests & Screening Services

Know who you are hiring beyond the interview

If you believe that any information in your background check report or file is inaccurate or incomplete, then you may file a dispute with 3rd Degree Screening for free. We will promptly investigate the specific information or records that you are disputing. If you need assistance identifying the specific data that you want to dispute, we also have trained customer service representatives to help.

Depending on the nature, scope, and source of the information being disputed, the investigation process could take up to 30 days, but generally we will have disputed information expedited and resolved within 24 to 48 hours.

To start the process, please fill out and submit the form below.

Dispute The Accuracy of Your Report Form

Identification
Name*
First Middle Last
Alias/Maiden Name
First Last
Date of Birth*
Date Format: MM slash DD slash YYYY
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Contact
Daytime Phone Number*
Alternative Phone Number*
Email Address*
Confirm Email Address*
What information are you disputing?

Examples

Defendant - This is not my record

Case Severity Type - The case severity type (e.g, "felony" or "misdemeanor") reported is inaccurate

Offense Date - The offense date reported is inaccurate

Offense - The offense (e.g., disorderly conduct) reported is inaccurate

Disposition Date - The case disposition date (e.g., conviction date) reported is inaccurate

Disposition - The case disposition (e.g., "guilty of disorderly conduct") reported is inaccurate

Other - If none of the above
Please list the information are you disputing:*
Name
This field is for validation purposes and should be left unchanged.

If you are unable to access or complete the form, if you would prefer to submit your dispute by telephone or regular mail, or if you require additional assistance, please contact 3rd Degree Screening Customer Service:

3rd Degree Screening Customer Service
Telephone: 1-855-256-4251 (Monday-Friday, 7:30am to 5:30 pm Central Time)
Fax: 866-551-4908
Address:
3rd Degree Screening
Attn: Compliance Department
100 East Broadway, Suite 201
Council Bluffs, IA 51503

Upon request, 3rd Degree Screening will provide you with a free copy of your file report(s). You are entitled to such information by law. If you need assistance identifying the specific information/records that you want to dispute, then it may be helpful for you to first request a free copy of your file report(s), but it is not necessary for you to do so.

Additional Information

Rights Under the Fair Credit Reporting Act (English)
Rights Under the Fair Credit Reporting Act (en Español)
Visit the Federal Trade Commission’s site for additional background screening information and reference materials
Remedying the Effects of Identity Theft (English)
Remedying the Effects of Identity Theft (en Español)

Contact us to learn more

Do not fill this form out if you're a solicitor.
Name*
First Last
Company Name*
Number of Employees*
Phone*
Email*
How can we help you today?*
Comments
This field is for validation purposes and should be left unchanged.

Pre-Employment Background Checks

Drug Tests & Screening Services

Partner with a leader in the background screening industry with streamlined background check processes to provide fast, accurate and compliant background checks all while providing superior customer service.